27+October

**Writing Memos and Emails** **(2)**
//Work in pairs or small groups. Each pair should use one computer only.//


 * 1. Page 77 Activity 12**

Plan your work first. What are the problems that the letter mentions? What are the possible causes? What are the possible solutions?

//**Sign in**, open a **New Page** called **Activity 12 by [your names]**. Write **both answers** on the same wiki page.

Jacob and Jean Tim and Winnie Jack and Nemo Matt and Thomas Robbie and Yach Anthony and Derek Esther and Kaka Mark and Austin//

**2. Practice Exercises:**
Grammar of Complain Satisfaction