Report+by+Tim,+Thomas

A report on the satisfaction of office environment among senior and junior staff

2. Findings Recently there is a survey conducted by an engineering consultancy into working conditions at the head office in Central. The aspects of working conditions being selected to be ranked by the staff are "Lighting", "Thermal comfort", "Air quality", "Office furniture", "Decor", "Equipment" and "Pantry". The three most significant aspects with low satisfaction are listed as below.

2.1. Office Furniture Three quarters of the senior staff are satisfied with it while less than half of the junior staff do. This is because the office furniture for the senior staff are newer and more comfortable than those for the junior staff.

2.2. Equipment Around 70% senior staff are satisfied with the equipment while only about a quarter of the junior staff (...) sati sfy (...) it. This may be because the computers for the junior staff are old and also while the senior staff have more chances to use new models.

2.3. Pantry Around half of both senior and junior staff are not satisfied with the pantry. It seems that the pantry does not have enough numbers of microwave oven s. The fridge is not cool enough and there is no hot water provided in the pantry.

3. Conclusion The findings clearly indicate that there is room for improvement for the familiarization tour to Silicon Valley. Our survey has shown that the tour loses its focus to the young age group of participants, tour guides and excursions. It can be concluded that we should make improvement to these aspects.

4. Recommendation s After considering the Findings the following recommendations are made:

4.1. Given that the excursion is too crowded, it is recommended that the group size should be reduced.

4.2. Since the tour guides are not professional and do not give enough information, it is suggested that extra training should be provided to the guides.

4.3. In view of the fact that 20-30 age group are dissatisfied with all aspect s. T he company should modify the tour to become more interesting. This can be archived by adding more indoor and outdoor games in the tour. Besides, hotel with more facilities such as tennis courts, can be selected for the tour.