Activity+16+by+Anthony+and+Derek

The findings clearly indicate that the age group of 20s-30s is generally dis satisfied with the tour to Silicon Valley, while there are also problems existing with tour guides and excursions. It can be concluded that the tour to Silicon Valley should be changed in various aspects in order to attract more young people to join.
 * 3 Conclusion**

After considering the Findings, the following recommendations are made:
 * 4 Recommendations**

4.1 Given that participants are not satisfied with the excursions, we suggest that the size of the group should be reduced with a number not exceeding 7. 4.2 In view of the professionalism of the tour guides which many participants complained about, a retraining scheme should be launched to improve the attitude of them. The scheme could include a series of courses aiming to provide information and improve communication skills. 4.3 Since the majority of the age group of 20s-30s were dissatisfied with all aspects of the tour, the tour should be re-planned in order to fit groups of all-ages. Indoor and outdoor games can be added as an extra components.

Good work. Generally you say //dissatisfied// and //unsatisfactory//